The Fine Print
RETURNS & EXCHANGES
We're happy when you're happy. Should you have any problems with your order or a product you have received, do not hesitate to contact us right away so that we may remedy the situation. Please note that custom, wholesale, and orders over $500 are nonrefundable but may be eligible for a credit.
DELIVERIES
As we handcraft every item to order, please allow 1 to 2 weeks to receive your order. Orders over $300 may require a signature for delivery.
GIFT CARDS
Gift cards are available in increments of $25, $50, $100, $200, and $500. Gift cards are delivered electronically unless requested otherwise. To request a paper gift certificate delivered via postal mail, please submit your order and select "delivered to you," and then contact us to provide a physical mailing address for the recipient as well as any special requests for the packaging.
Gift cards are generated automatically upon purchase and they never expire. Multiple gift cards may be applied to an order. When redeeming a gift card, the full value is applied and any unused balance will remain on the card.
SPECIAL ORDERS
& WHOLESALE
Whether formulating custom products for a wedding, birthday, corporate event, or even branding a new product line for a restaurant, hotel, or retailer, we are happy to work with clients from initial brainstorming to final order fulfillment. If you are interested in discussing a special project or becoming a stockist for one or more of our existing collections, please get in touch.
Please note that custom orders are final sale and nonrefundable unless defective or damaged upon receipt.
PRIVACY POLICY
You are our top priority. Please review our full Privacy Policy to learn about how we handle and protect the information you provide us. Should you have any questions, do not hesitate to drop us a line.